Below are answers to some common questions, but we like to hear from you, so if you can’t find what you’re looking for please contact us.
Delivery
All deliveries are made using the Royal Mail Standard small or large letter service.
Returns
I hope our customers are delighted with every purchase, but if you’re unhappy for any reason you have 14 working days to return the item(s).
To arrange a return, please use our Contact for detailing the items you’ll be returning and the reason why.
Products must be returned in their original packaging, undamaged and “as new” unless, of course, that damage in transit is the reason for the return (if this is the case, I would appreciate it if you could take photographs of the damage on the items arrival and send them to me along with your returns request).
If the error is mine and you have received the incorrect item, your goods have been damaged in transit, or they are faulty in some way, I can refund postage costs for the return. In all other cases, the customer is liable for all return postage costs, and understand that they return items at their own risk.
We strongly recommend obtaining a proof of postage certificate, and additional insurance, wherever necessary, to cover the value of the goods being returned, as I cannot refund products that have been lost or damaged in transit.
I will process your refund or replacement as soon as possible – usually within 5-7 working days of receipt of the returned item.
Privacy
Cookies
About this cookie policy
This Cookie Policy explains what cookies are and how javabere.co.uk uses them. You should read this policy to understand what cookies are, how they are used, the types of cookies used i.e, the information collected using cookies and how that information is used and how to control the cookie preferences. For further information on how this site uses, stores and keeps your personal data secure, see Privacy Policy (above).
You can at any time change or withdraw your consent from the Cookie Declaration on this website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: javabere.co.uk
What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.
How are cookies used?
As most online services, this website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on this website are used mainly for understanding how the website performs, how you interact with the website, keeping services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with the website.
What types of cookies are used?
Essential: Some cookies are essential for you to be able to experience the full functionality of the site. They help maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help to understand and analyse how well the website performs and where it needs improvement.
Marketing: The website may display advertisements. These cookies are used to personalise the advertisements that are shown to you so that they are meaningful to you. These cookies also help to track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on the website. These functionalities include embedding content like videos or sharing contents of the website on social media platforms.
Preferences: These cookies help store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
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How can I control the cookie preferences?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.